Leveraging CPQ for Fast, Custom Quotations and Higher EfficiencyHospitality
Our client is a California-based hotel management company that has been focused on creating outstanding results for hotel owners since 1999.
They specialize in the management, consulting, ownership, and development of best-in-class hotel properties.
challenge
- Lack of Standardization Each hotel property operated on its reservation system, leading to operational inconsistencies.
- Absence of Consolidated View Management needed a unified perspective across properties for efficient decision-making.
- Optimization Imperative The client wanted a centralized system to streamline room inventory and revenue management.
solution
- Rapid Implementation The complete CPQ solution was deployed in just over 4 weeks, utilizing the CPQ Accelerator.
- Consolidation Strategy Analyzed existing systems and recommended a consolidation approach using Salesforce CPQ.
- Unified Room Management Configured systems to track room availability and bookings for each property through a single portal.
- Custom Quotation Templates Implemented tailored quotation templates to meet the requirements of each property.
- Revenue Reporting Solution Developed a custom solution for generating daily revenue reports for each property, displaying relevant data securely based on user roles.
Outcomes
- Streamlined Quotation Generation Enabled each property to swiftly generate customized quotations.
- Enhanced Revenue Improved revenues by centralizing and optimizing the booking process.
- Informed Decision-Making Consolidated reports provided valuable insights, fostering data-driven decisions.
- Cost Savings Achieved a 38% reduction in implementation costs through accelerated solution development.
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